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Using MILES: Students

To open a course, simply click on the desired course. The course structure will appear, helping you navigate through the course.

Each course consists of several Content Units, which are further divided into different Phases.

The number of Content Units may vary by course. The course selected here includes three Content Units, each marked with a sequential number.

Clicking on a Content Unit will display the Phases it contains.

Hint

If you click on an open Content Unit, it will close. The Phases within it will be hidden.

If you’re working on multiple courses at the same time, it can be hard to remember where you left off in each one.

The blue highlight of the Content Unit number and the blue font of the Phase indicate where you last were.

Hint

When opening a course, you can continue right where you left off by clicking the Continue button.

Clicking on a Phase opens it and displays its content.

The course structure also appears, allowing you to navigate to the next or another Phase with a click.

You can also open a different Content Unit and Phase anytime via the course structure.

Hint

Use this button to show or hide the course structure.

Use the scroll bar to move through the content of the Phase from top to bottom.

At the end of the content, you’ll find two navigation buttons.

Click BACK to return to the previous page, or NEXT to move forward — either to the next Phase or, as in this example, to an Exercise for the current Phase.

Over time, you may complete many courses. However, older courses no longer appear on your Dashboard, which only shows the most recently accessed courses.

This is where the Library comes in. It contains all the courses assigned to you. If your Library is large, you can use the search function to find and open a specific course.

There are likely many courses not relevant to you. The Group function helps manage this.

Groups organize users and grant access to specific content. If a course is provided in a group, it’s only accessible to group members via a group invitation.

Hint

Groups can also be used to bundle and provide courses by topic.

Clicking on a group displays the courses assigned to it. You can then open and work through a course as usual.

To access a group’s content, you must join it. Invitations appear in the Groups section. Accept the invitation to become a member.

Groups support collaboration and communication. A chat feature is available for this purpose.

Under MEMBERS, you can view everyone in the group.

Click the three dots to open the menu and choose Send private message. This takes you to chat mode.

Enter your message in the Message field and send it by clicking Send.

Important

When using Send private message, only the selected recipient can read your message. Other group members cannot see it. To send a message to all group members, click Chat. Use the Message field and Send button there.

This way, all group members can follow the conversation.

Having trouble finding the right course in your Library?

Use the search function to help.

Just type a few letters of the course title into the search field. You don’t need the full title.

You can also search for terms found within course content. Click the Magnifying Glass button to do this.

Enter the search term and press ENTER.

The result list shows where the term appears—including Content Units, Exercises, and Phases. Click to jump directly to that point.

Assessments are used to evaluate your progress and performance.

If an Assessment is assigned to you, you’ll find it under Assessments and also on your Dashboard. Click to start.

Complete the tasks step by step.

Once finished, end the Assessment.

You’ll then see your Assessment results.

Hint

Use the arrow buttons to see which questions you answered correctly or incorrectly.

If you pass, you can download your personal certificate by clicking GENERATE CERTIFICATE.

In this example, you’re in the group Skills. A group organizer can add events to the group calendar—like meetings or training dates.

These events appear on the group Dashboard as reminders.

Click VIEW CALENDAR or EVENTS for an overview of upcoming group events.

Click on an event to view more details.

The Tutor Request feature allows you to get help from a tutor. If a tutor is assigned to a course, you can ask questions about content or tasks.

Each course or Content Unit is divided into text blocks. Each block has a three-dot button. Use this to initiate a Tutor Request.

After selecting a tutor, enter and send your question for that text block.

Go to Tutor Requests to view your questions. The Status column shows whether a question has been answered.

Hint

If you receive a tutor response, it will appear as a notification.

Click your question to read the tutor’s response.

System notifications or group invitations appear under the Notifications button. The number of new notifications is shown in a small yellow circle.

Click Mark as read to remove a notification from the display.

Click SHOW ALL for an overview of all notifications.

In the example above, the second notification also includes a Mark as read button.

The third notification does not—because you haven’t yet accepted the group invitation. Once you do, that notification disappears.

In the Notification Center, you can choose which notifications you want to receive and how. You can also choose whether notifications appear only within the platform or are also sent via email.

Click your username and Profile to change personal settings.

You can change your language, email address, password, or both.

Hint

Changing the language only affects the system interface, not the course content.

Important

If you change your email address or password, you’ll need to log in with the new credentials in the future.